FAQ

About The Company

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  How can we contact Naturalcreations925.com ?

  You can contact our customer care on +1 256-284-2692 – or email us on sales@naturalcreations925.com or live chat.

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  Do we have B2C as well?

  No, we don't sell to retail clients.
  

Online Purchase Related

Shipping/Return & Exchange/Refund

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  Am I responsible for international duties and custom fees?
  Excluding United States of America, we are not responsible for any fees that your country have charged you, example like Duty, Taxes, Postal Delivery Fee, or some other fees that your country had applied.

Payments

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  How to register at Natural Creations?

  
  

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  How come the item I have received is smaller than what is shown in the picture?

  We enlarge pictures of our jewelry so that you can have a better view on the jewelry design and stone shape, and pattern. We do provide size and weight for all our jewelry, please read it carefully.

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  What are the payment options?

  All credit cards are accepted through Square and Paypal.

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  Why is the stone color little different from the picture?

  All pictures are taken by professional photographers. They use many photo equipments like Flash, Day Light and etc. Some of the stone colors might have effected a little. (Example: A Larimar stone is blue in color, under the flash and lights it might affect the color a little and it shows little light blue instead of dark blue.) If you see jewelry under the sunshine you will see the same piece showing under the day light.

Product Sizing

My Account and Registration