Retail Building Aug 13-15 West Springfields, MA at Eastern States Exposition Center. Booth #27
All of our jewelry is custom made by our goldsmiths, therefore, please allow up to at least 3 weeks for the jewelry (depending on the type of jewelry) to be dispatched after receiving cleared payments. For any urgent delivery kindly contact us on our helpline number or email us.
Products will be shipped post receipt of full payment against the order.
Shipping of the order from www.NaturalCreations925.com is very safe, secure, and hassle-free. All our products are insured during transit.
Every package of the product (Jewelry) purchased from www.NaturalCreations925.com will reach to your doorstep in a durable condition and in a tamper-proof packing.
Deliveries to suburban areas and interiors of the United States may take more time.
Orders can be delivered to only Residential, Commercial Location.
The delivery of the orders cannot be made to any public places like Malls, Hotels, Restaurants, Hostels or nearby streets etc.
If at all the recipient is unavailable during the time of delivery, the courier company will make 2 attempts to deliver the product. In case the recipient is still not reachable/ available, the same will be returned to Natural Creations.
NaturalCreations925.com will not be responsible for orders collected directly from the delivery hub or anywhere outside the delivery address.
Shipping Services and Tracking:
All our orders are processed by FedEx International Priority.
Once your order has been shipped, you will receive an e-mail from NaturalCreations925.com containing your tracking number and a link to the website's order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions by using your tracking number. Your tracking number can be found in the e-mail confirming shipment of your order or within the Order Status page on NaturalCreations925.com
All express orders are shipped via FedEx International Priority and will arrive 3-5 days after the order is shipped which includes customs clearance. However, customs clearance procedures can cause delays beyond our original delivery estimates.
The recipient of an international shipment may be subject to import taxes, custom duties and fees, which are imposed once a shipment reaches the recipient's country, are to be paid at the time of delivery.
Customs, duties, and taxes are non-refundable: so in the event of a shipment that is refused because of any unexpected reason, the cost of the original shipping and any return shipping charges will not be refunded.
We do not have any return or exchange policy for International Orders
If you have any questions regarding your international order, please contact us.
Delivery to Identified Person :
For your protection, all orders require a signature upon delivery, regardless of any signature waiver on file.
Change in Shipping Address :
Customers can check the status & track their orders by log-in into their Account.
Customers can call or email us, it can be done at an additional fee of $10.
The guarantee of the delivery of the product is subject to the terms and conditions of the Courier Company. Any kind of discrepancy in the details of the receiver will result in non-delivery of such product.
NaturalCreations925.com holds the right to change this policy at any time without prior notice. In the event that any changes are made, the revised policy shall be posted on this website.